Shipping Policy

Our business is based in Henderson, Nevada.

Our U.S. shipping center in Henderson, Nevada, guarantees fast and reliable delivery nationwide, so you can enjoy your curated collection with confidence and convenience.

We offer shipping to every state within the USA, and typically, our order processing time ranges from 24 to 48 hours.

Once the order is shipped you will receive a tracking number via email. You can also log into your account to see the status of your order and shipment tracking information.

Yes, we offer free shipping on order over $35.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at customer.service@mycrazycrystal.com. 

If your return is accepted, please follow the instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Additionally, a restocking fee of 5% will be applied to all returned products.

Yes, we offer wholesale bulk discount price.

Save Up to 25% on Large Orders!

Unlock huge savings with our exclusive tiered discounts for bulk buyers.

Spend $200+ for 20% off, $300+ for 25% off.

Automatically applied at checkout.

All our gemstone beads are clearly labeled:
- Natural: Untreated, genuine gemstones sourced from mines worldwide.
- Dyed: Naturally occurring stones that have been enhanced with color treatments (clearly marked as "dyed").
- Synthetic: Lab-created gemstones that mimic natural ones (clearly marked as "synthetic" or "lab-grown").
We ensure you know exactly what you’re purchasing, so you can make informed decisions for your jewelry projects.
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We proudly source our premium gemstones from trusted manufacturer partners in China who uphold strict ethical mining and production standards, ensuring each crystal is responsibly crafted with care for people and the planet.

Bracelets: 6–8mm beads work best for a comfortable fit.
Necklaces: 4–10mm beads (smaller for delicate chains, larger for statement pieces).
Earrings/Pendants: Use larger or uniquely shaped beads (e.g., 10–12mm teardrop peridot) as focal points.

Use a jump ring (open with pliers, thread through the pendant’s hole, then attach to the chain).
For heavy pendants, opt for a thick chain or double jump rings for extra security.

Crimp beads (to secure ends).
Pliers (round-nose for loops, flat-nose for gripping).
Clasps/jump rings (for necklaces/bracelets).
Optional: Bead mat (to prevent rolling), wire cutters, ruler (for measuring lengths).

Our beads come in a variety of sizes to suit different designs, from delicate earrings to bold statement pieces. We maintain strict quality control:
- Natural stones: Selected for vibrant color, clarity, and consistent shape.
- Dyed/Synthetic stones: High-grade materials with even, long-lasting color.
All beads are inspected for flaws, ensuring a premium finish for your creations.